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Returns and Warranties

Returns and Warranty Information

We strive to provide the best quality and customer assistance possible. Micron makes arrangements with our OEMs and authorized distributors to handle returns.

Did you purchase a Micron product from another source such as a distributor or reseller?

If you purchased a product from our consumer brands, Crucial or Lexar—or from a reseller, authorized distributor or contract manufacturer—please contact them directly for their return policies and to receive the fastest service. 

Did you purchase directly from Micron?

If you purchased the product directly from Micron, contact your Micron sales representative. To ensure the fastest response, please follow our Product Return Process.

If you need to return a Micron product due to a potential failure or for credit, contact your Micron customer field representative or customer service analyst.

Terms and Conditions of Sale