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About Micron FAQs

About Micron(5)
Elpida Acquisition(3)
General Information(5)
I currently do business with Elpida; has their employee contact information changed?

You can continue to reach your contact at the same phone number and office location. Your contact should provide you with their new Micron email address to use moving forward.

Will Elpida's company name change?

Effective Feb. 28, 2014, Elpida changed its name to Micron Memory Japan and Elpida Akita changed its name to Micron Akita, Inc.

Have Elpida sales offices or locations changed?

As we continue to integrate Elpida into Micron some of the sales office locations will change. Please contact your local sales representative for further details.

Where can I find out more information on the Micron/Elpida Transition?

Your sales representative is available to answer any questions you may have and will work closely with you to ensure that all issues are defined and resolved to the greatest degree possible. You can refer to the Micron/Elpida transition document for additional information.

I am interested in applying for a job with Micron (or the former Elpida); who do I contact?

Go to www.micron.com/jobs to apply for a job. Jobs at former Elpida sites can be found at newhire.micron.com.

For Customers(7)
I buy from both Micron and Elpida. Whom should I contact now?

Continue working with the same sales and customer service representatives as before. If changes are made to these contacts you will be notified immediately.

Where can I find Elpida product information?

Elpida product-related information has been integrated into www.micron.com. Use these helpful hints for identifying Elpida parts and navigating our expanded part catalogs:

  • All Elpida part numbers begin with the letter “E.”
  • Elpida parts appear at the beginning of the part catalog because part lists are sorted alphabetically based on the part number.
  • Part catalogs are sortable; use the filter at the top of the part catalog to narrow down part listings based on technology, density, or other features.
  • Refer to the Elpida part numbering guide for more information about deciphering Elpida part numbers.
Will there be new part numbers for the former Elpida product line?

The ordering part number will change to include the Package Media designator (Tape & Reel or Tray). A Product Change Notification was issued in December 2013. Please contact your sales representative if you have any additional questions.

Where do I get data sheets and product support information for Elpida products?

For Elpida part information, including access to Elpida-specific part catalogs and data sheets, visit micron.com/elpidaparts.

Will the marking and labeling of Elpida products change?

At this time, there are no plans to change the logo or part mark on Elpida branded products. If there are any changes, Micron will work to minimize any impact to our customers and will use appropriate channels to communicate those changes to our customers.

If I am in the process of qualifying a Micron/Elpida part, what should I do?

Continue any qualifications that are in progress, unless you hear otherwise from your account support team. If you have questions about support or what to qualify, please rely on your existing Micron or Elpida technical contacts for information.

I am currently buying Elpida products from a distributor; where do I go now for products?

Micron has made changes to the Micron Distribution network. For a complete list of authorized Micron distributors, reference the Micron Authorized Distributor list. Micron Authorized distributors will sell both Micron and Elpida products. If you have any questions or issues ordering products, please send an email to distribution@micron.com; and we will ensure that someone assists you. If over time, Micron decides to make further changes to its distribution network, we will work proactively with distribution and customers on their supply chain needs.

For Suppliers(3)
What will become of Elpida/Rexchip’s purchase orders, invoice & payment systems/processes?
  • Business systems migrate to Micron’s SAP Procurement environment.
  • The purchase order layout and numbering will change beginning in March 2014.
  • Replacement Micron purchase orders will be created for open Elpida/Rexchip purchase orders between Feb. 28, 2014 to March 7, 2014, and will reference the former Elpida/Rexchp purchase order number.
  • The bill-to address on Micron purchase orders may be different than previous Elpida/Rexchip addresses. A letter was distributed to Elpida/Rexchip suppliers the first week of February 2014 with the new legal entity and billing address.
What will become of Elpida’s agreements and contracts with its suppliers?

  • Third party agreements that are in effect for each of the Elpida legal entities will be assigned to Micron and/or ultimately terminated. Impacted suppliers will be contacted.
  • A core team of Micron and former Elpida team members are working to address these agreements. No change is anticipated however you may be contacted by Micron in the event an agreement is impacted.

I do business with both Micron and Elpida and/or Rexchip, what terms and conditions will we be using?

Micron’s terms and condition will be applicable to all purchases. Generally these are contained in a Purchase Order. For Micron Memory Japan, they are typically contained in a Master Purchase Agreement. However, if you have an existing signed agreement with Elpida, in general, the terms and conditions contained therein will continue to apply until such agreement is modified or its term ends.

Foundation(6)
Does Micron donate memory or equipment?
We do not currently have a mechanism in place to donate memory. On occasion we have semiconductor equipment available to donate to our university partners.
How do I apply for a community/K-12 grant?
Go to the "Community Grants" page to download the application and instructions.

Following the directions, submit all necessary forms and information to the Micron Foundation.

We cannot consider incomplete proposals or programs/projects that fall outside our primary funding areas.
How do I apply for a higher education grant?

Applications for Higher Education grants are by invitation only. To discuss an idea, contact Janine Rush-Byers at (208) 363-3675.

How do I qualify for a community or K-12 grant?
You must be located in a manufacturing site community: U.S. organizations must be located near Boise, ID; organizations near Micron's Manassass, VA; International organizations must be located near Singapore or Avezanno, Italy.

Please contact the Micron Foundation if you are uncertain of your eligibility.

You must show proof of your non-profit status. A completed application must be submitted. See the below section. Priority is given to those programs geared specifically at advancing science, math, and technology.
How does my university get involved?
Schools can participate in these programs at a variety of levels from individual projects to strategic partnerships with multiple levels of involvement. A school's participation is based on the level of fit and mutual interest between Micron and the interested departments at each university.

To explore potential participation for your department, contact Micron's University Relations Manager at university_relations@micron.com.
Who do I contact to discuss a grant idea?
Local Community and K-12 grants, contact Kami Faylor (208) 363-3675

Higher Education grants, contact Janine Rush-Byers (208) 363-3675
Green Engineering(10)
Are Micron’s Pb-free products RoHS-compliant? What does 5/6 RoHS mean?

Yes. Directive 2011/65/EU (replacing the Directive 2002/95/EC), Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment (RoHS), does impact Micron's semiconductor products. The purpose of this directive is to restrict the use of certain hazardous substances in electrical and electronic equipment and protect human health and the environment. Micron’s products have always been 5/6 RoHS compliant, meaning they contain Pb solder, but otherwise comply with RoHS regulations (they meet five of six stipulations). Micron’s Pb-free products are completely RoHS compliant.

Micron's RoHS compliant module level products do contain electronic parts that may use Pb for applications exempt from Directive 2011/65/EU (see Article 4, Annex 3). Please contact your sales/marketing representative for more information.

The European Commission FAQ sheet distributed under the Directorate-General Environment may serve as a formal (but not legally binding) point of reference.

Do Micron’s Pb-free products comply with China RoHS reporting requirements? Does Micron label its products with the Environmental Protection Use Period?

Micron’s Pb-free component, die, and wafer-level products do not contain any of the six substances restricted by the China RoHS. Micron’s modules may contain Pb in both not exempted and exempted EU RoHS applications (where not reliable Pb-free alternatives are available in the market).

Micron’s products are not sold directly to consumers. The EPUP and other marking and labeling requirements apply only to the products sold directly on the consumer market. For more information contact your sales/marketing representative.

*These substances are not intentionally added by Micron during the manufacturing process but can be present in trace amounts in the raw materials used to manufacture the finished products.

 

Is Micron aware of REACh requirements?

Micron is fully aware of product requirements coming from Regulation 2006/1907/EC, Registration, Evaluation Authorization and Restriction of Chemicals. Micron constantly monitors new additions to the Candidate List and timely verifies if any Substance of Very High Concern is used in the manufacturing processes and the potential impact on the final products. Micron is committed to provide our customers with information about substances in its products as required.

For any documentation need, please contact your sales representative.

How does Micron define green products?
In addition to being RoHS compliant, Micron's Green packages do not contain substances that have been identified as harmful to the environment or known to pose serious reliability: bromine, chlorine, antimony containing substances, and inorganic red phosphorus. These substances are not intentionally added to packaging materials such as encapsulants, die attach materials, underfill epoxies, and substrates. The maximum trace amounts of these substances allowable in Micron’s green packages are listed below.

<900 ppm Chlorine
<900 ppm Bromine
<1500 ppm Chlorine & Bromine
<900 ppm Antimony
<100 ppm Red Phosphorus

Please note that while our Pb-free and green products do not contain any intentionally added Pb, our Pb-free parts are not necessarily green, since they may contain halogen or antimony compounds.

*These substances are not intentionally added by Micron during the manufacturing process but can be present in trace amounts in the raw materials used to manufacture the finished products.
Does Micron still make parts that comply with RoHS 5/6 standards?

Yes, along with our Pb-free product line, Micron also supports RoHS 5/6 products. We recognize that certain applications are exempt from the RoHS directive.

Where can I find Micron's green and RoHS products part numbers?

Micron’s full line of RoHS compliant memory products can be found in the part list tables for each product type. To perform a quick compliance check on a single part number, use the "Part Number Search" tool. For information on green products, please contact your local Micron sales representative.

How do I get Micron's RoHS certificate of compliance?

You can find a part-specific RoHS Certificate of Compliance by navigating to the part detail page or using the main products family navigation.                       

How do Micron’s green products comply with international standards?
Micron’s green engineering program is RoHS-compliant and conforms with most of the world’s emerging environmental standards, including those in Asia and Europe.
What materials does Micron use in its Pb-free semiconductors?
  • For solder balls, Micron is replacing tin-lead alloys (Sn36Pb2Ag or Sn37Pb ) with a tin (Sn), silver (Ag), and copper (Cu) alloys (e.g., SAC105, SAC305, SAC405, LF35).
  • For solder paste on modules, Micron is replacing Sn37Pb with Sn3.8Ag0.7Cu.
  • For leaded TSOP, Micron is replacing 90Sn10Pb with matte Sn plating.

These substitutions ensure Micron’s Pb-free parts are RoHS-compliant. Parts are certified for a surface mount temperature of 260°C.

When will Micron complete its transition from Pb-free to green products?
Micron can currently provide Pb-free and green product to customers who require it. The availability of these products is highly dependent on customer demand, as well as on the availability of "green" non-memory components and materials.

Please contact your local Micron sales representative for more information (look up regional sales representatives on the How To Buy page).
ISO 14001(5)
Is Micron ISO 14001 Certified?
In February of 1997, Micron Technology, Inc., was one of the first companies in the United States to attain certification under the new ISO 14001 Environmental Management Systems Standard. Micron was selected by KEMA Registered Quality, Inc., to be a pilot participant in the ANSI-RAB National Accreditation Program and is one of five U.S. pilot companies who participated in this program.
What are the Basic Elements of Certification?
Certification under ISO 14001 requires conformance with four basic elements:
  • implementation of an environmental management system
  • assurance that procedures are in place to maintain compliance with applicable regulations
  • commitment to continual improvement
  • commitment to overall prevention of pollution
What is ISO 14001?

ISO 14001 are voluntary international environmental management standards, which ensure that organizations have effective environmental systems. It is the environmental equivalent to the ISO 9000 quality standards. Various countries and companies have implemented the ISO 9000 quality standards worldwide.

Who Certified Micron?
In the ISO 14000 process, a company's environmental management systems are audited by third party registrars. Micron was audited by KEMA Registered Quality, Inc. KEMA is a worldwide full-service third party registrar accredited to ISO 9000, QS9000, and ISO 14001 by ANSI-RAB and RvA, as well as being a "Notified Body" for several areas of CE marketing, mandatory product certification of the European Union. KEMA's clients number in the thousands worldwide and include a wide variety of product and service industries. KEMA specializes in the electronics, information technology, and high technology manufacturing areas.
Why Did Micron Become Certified?
Micron has a very proactive approach to environmental compliance and protection that serves our employees, our customers, and the communities in which we operate. We are proud of both our environmental and worker safety programs. We view compliance to minimum regulations, as a baseline and work to always be better than the minimum regulations require. ISO 14001 is a good fit with our company and culture. The primary force behind the development of standards for environmental management has been the desire for environmental stewardship and accountability. ISO 14001 embodies an approach, which looks beyond regulatory compliance and challenges an organization to take stock of its environmental programs, continually improve, and commit itself to effective processes and pollution prevention. Micron already had most of the elements needed to conform to ISO 14001 in place. We saw this as an opportunity to be recognized for our commitment, level of effort, and record of accomplishments.
Inotera Acquisition(6)
Will Inotera’s company name change?
Inotera will remain the company name until March 2, 2017. The new name will then be Micron Technology Taiwan (MTTW).
I currently do business with Inotera; has their employee contact information changed?
You can continue to reach your contact at the same phone number and office location. Your contact should provide you with their new Micron email address to use moving forward.
What will become of Inotera’s purchase orders, invoice and payment systems/processes?
Inotera’s purchase orders, invoice and payment systems will remain the same until March 2, 2017, at which time they will transition to a Micron system.
What will become of Inotera’s legal agreements with its suppliers?
Current Inotera legal agreements will remain in effect and will be executed by Inotera. Any legal agreement renegotiation and/or modification will be conducted by Micron and Inotera with mutual agreement.
I do business with both Micron and Inotera; what terms and conditions will be used?
Existing legal agreements:
  1. Inotera terms and conditions will remain in effect through March 2, 2017.
  2. Micron terms and conditions will continue to apply to all Micron agreements.
Who do I contact to discuss a grant idea?
Local Community and K-12 grants, contact Kami Faylor (208) 363-3675

Higher Education grants, contact Janine Rush-Byers (208) 363-3675