Duo is Micron's Two-Factor Authentication (2FA) solution. Duo allows you to access Micron's Virtual Private Network (VPN), Citrix, and Outlook Web Access (OWA) from a non-Micron-managed device.

After logging in through Citrix, OWA, or Cisco AnyConnect on your non-Micron-managed desktop or laptop, you will be prompted to choose a Duo authentication method:

  • Send me a Push: A push notification will be sent to your enrolled mobile device.
  • Call Me: You will receive an automated call on the number you enrolled. Answer the call and press any key.
  • Enter a Passcode: Open Duo Mobile on your device, and tap the key icon to display the unique 6-digit passcode. Enter this in the appropriate field on the portal.
    • Note: You will only be able to choose options for mobile devices or landlines you have previously enrolled in Duo.