K-12

E-mail

Audience: Micron Employees

Purpose: To communicate important information to other employees or to the company-wide audience. E-mails can also be sent to anyone with e-mail access through a computer or pocket pc.

Author: Micron Employees

Delivery: Online

Example:  View an example of an email

Comment: E-mail is one of the most popular forms of business communication and is used heavily at Micron. More than 200,000 e-mails are exchanged each day at Micron. E-mail is becoming one of the most effective and efficient methods to communicate because it can reach its intended audience on short notice. And that audience can be a single individual, a group, or the whole company at once. It can be used within a company or sent over the Internet to anywhere in the world.

There are certain "rules of etiquette" for writing e-mails. One rule is that you need to communicate the message using clear and concise language. While e-mails are often an informal form of communication similar to conversation, it's important to remember that innuendos, humor, and sarcasm are not conveyed well electronically and should be avoided.

The spell-checking feature helps correct errors and typos, but careful proofreading is required to make sure that you say exactly what you mean to say. It’s important to realize that your intended audience can forward your e-mail. In other words, anyone may see what you have written, making content and editing even more critical!

Most e-mail programs allow text formatting such as bold, italics, and different fonts and colors. E-mails are also a great way to send attachments--documents or images--to someone rather than trying to "snail-mail" a floppy disk.