I buy from both Micron and Elpida. Whom should I contact now?
Continue working with the same sales and customer service representatives as before. If changes are made to these contacts you will be notified immediately.
Where can I find Elpida product information?
Elpida product-related information has been integrated into www.micron.com. Use these helpful hints for identifying Elpida parts and navigating our expanded part catalogs:
- All Elpida part numbers begin with the letter “E.”
- Elpida parts appear at the beginning of the part catalog because part lists are sorted alphabetically based on the part number.
- Part catalogs are sortable; use the filter at the top of the part catalog to narrow down part listings based on technology, density, or other features.
- Refer to the Elpida part numbering guide for more information about deciphering Elpida part numbers.
Will there be new part numbers for the former Elpida product line?
The ordering part number will change to include the Package Media designator (Tape & Reel or Tray). A Product Change Notification was issued in December 2013. Please contact your sales representative if you have any additional questions.
Where do I get data sheets and product support information for Elpida products?
For Elpida part information, including access to Elpida-specific part catalogs and data sheets, visit micron.com/elpidaparts.
Will the marking and labeling of Elpida products change?
At this time, there are no plans to change the logo or part mark on Elpida branded products. If there are any changes, Micron will work to minimize any impact to our customers and will use appropriate channels to communicate those changes to our customers.
If I am in the process of qualifying a Micron/Elpida part, what should I do?
Continue any qualifications that are in progress, unless you hear otherwise from your account support team. If you have questions about support or what to qualify, please rely on your existing Micron or Elpida technical contacts for information.
I am currently buying Elpida products from a distributor; where do I go now for products?
Micron has made changes to the Micron Distribution network. For a complete list of authorized Micron distributors, reference the Micron Authorized Distributor list. Micron Authorized distributors will sell both Micron and Elpida products. If you have any questions or issues ordering products, please send an email to firstname.lastname@example.org; and we will ensure that someone assists you. If over time, Micron decides to make further changes to its distribution network, we will work proactively with distribution and customers on their supply chain needs.